Please note the new control room number:


0861425493




Municipal Offices to be closed between Christmas & New Year

Monday, December 3, 2012

The Ekurhuleni Metropolitan Municipality wishes to inform its residents and businesses of the closure of Council offices between Christmas and New Year.


All administrative offices, libraries, selected rates halls and pay-points will be closed on December 24 to 01 January 2012 and will re open on 02 January 2012.

“Essential services such as refuse collection, electricity and water services, will, however, be operational,” explains municipal spokesperson Sam Modiba adding that Emergency Services and the Ekurhuleni Metro Police are also classified as essential services.

“The closure of non essential service offices is to ensure that we accommodate our employees who want to ordinarily take leave and travel to their respective home towns during this season, when residents and business need less service offering from the Metro as well”. Modiba explains.
Meanwhile, the municipality wishes to caution residents and business owners to refrain from giving gifts to on-duty municipal refuse collection staff this festive season.

“The Metro disapproves of the presentation of liquor, or any other form of gift, to its employees while on duty as this practice has a negative effect on service delivery. Communities are also advised to be wary of “informal recyclers” and vagrants who pose as municipal workers and harass residents, demanding presents and cash payments,” states Modiba.

Residents are advised to use the following numbers in cases of emergencies:

EMERGENCY NUMBER: 10177     Toll Free Line
                                            112    Cell Phone
                       (011) 458- 0911      Life Threatening Emergency Line
                          0860 543 000      Services Emergency Line

The municipality wishes a merry Christmas and a happy new year to all its customers

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